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Shipping
All orders are shipped from Rains Headquarter in Denmark within 24 hours on working days, with UPS, DHL or FedEx. Please note that UPS Access Point delivery is only available within the UPS Access Point network. We ship to the countries / regions listed below.
For personalized products, please expect your full order to take longer than the delivery times stated.
Shipping Options
| Austria, Belgium, France, Germany, Luxembourg, Netherlands, Sweden, United Kingdom |
UPS Standard Access Point (2-4 days): UPS Express Access Point (1-2 days): UPS Home Delivery (2-4 days): |
| Rest of EU |
UPS Standard Access Point* (2-7 days): UPS Express Access Point* (1-2 days): UPS Home Delivery (2-7 days): *Service not available in Bulgaria, Cyprus, Estonia, Greece, |
| Canada, Canary Islands, Hong Kong, Iceland, Japan, Jersey, Macao, New Zealand, Russia, Singapore, South Korea, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates |
Express Home Delivery (2-7 days): |
Covid-19
Rains is heightening measures to ensure the swift and safe delivery of rains.com purchases. Due to the current situation, we ensure:
- Orders will be shipped from rains.com without delay
- Extra hygiene precautions taken in the handling and packaging of rains.com orders.
- Home delivery options made possible wherever rains.com ships.
- 30-day return policy is extended, initiating upon the lift of national isolation and quarantine restrictions.
Uncollected parcels
If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.
Returns
We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →